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Terms & Conditions

We Getmykrackers, kindly ask you to review our terms and conditions to ensure a smooth and enjoyable shopping experience. By accessing and using our online website, you acknowledge your agreement to these terms. All the products contained in this website is offered without any warranty and the use of material is completely own discretion. If you do not agree with any part of these terms, please refrain from using our website.

Minimum Order Value

for Tamil Nadu, Pondicherry & Bengaluru is Rs. 1500/- and for other states minimum order value is Rs. 6000/-

COD (Cash On Delivery) is not available

Your order will be processed once we receive your payment.

Door Delivery is not available

Package will be shipped to the customer's nearest Lorry transport office location. Customer has to collect their package from the Transporter's office.

Shipping charges are based on shipment weight and delivery location and to be paid by customer to the transport at the time of delivery.

We want you to be delighted every time you shop with us. Occasionally though, we know you may want to cancel the orders. You have the right to cancel your order before processed. Once the order is processed and packed for delivery, we are unable to cancel the order(s).

Shipping charges are based on shipment weight and delivery location and to be paid by customer to the transport at the time of delivery.

During festive period, some products may be out of stock, so we may replace it with similar product with similar rate. Sometime unfortunately there may be chances for refund or Non delivery. In such cases refund will be made with in 7-10 Working days.

We will closing our bookings by 25th October 2024. Kindly book your orders at the earliest to avoid last minute rush. Some times transporters will not bring your parcel before Diwali.

Price may vary according to the market situation.
Please refer to the shipping & delivery policy and how it works page for more details before ordering.

Intellectual Property

All content on our website, including images, text, logos, and graphics, is the property of Getmykrackers and is protected by applicable copyright and trademark laws. Any unauthorized use of this content is strictly prohibited.

Age Restrictions

By using this website, you confirm that you are of legal age to purchase fireworks in your jurisdiction. Getmykrackers strictly adheres to legal age restrictions for the sale of fireworks.

Product Information

We strive to provide accurate and up-to-date product information on our website. However, please note that product colours, sizes, brand, and effects may vary slightly from the images displayed on our site due to factors such as screen resolution and manufacturing updates and availability.

Please also note that if at all any of our products become unavailable, either similar product from different brand or alternate product / products either for the same value or above the value will be provided. 

Orders and Payments

As per 2018 supreme court order, online sale of firecrackers is not permitted! We value our customers and at the same time, respect jurisdiction. We request you to add your products to the cart and submit the required crackers through the enquiry button. We will contact you within 24 hours and confirm the order through WhatsApp or phone call.

Please add and submit your enquiries and enjoy your Diwali with Robo. Robo as a company following 100% legal & statutory compliances and all our shops, go-downs are maintained as per the explosive acts. We send the parcels through registered and legal transport service providers as like every other major company in Sivakasi is doing so.

Placing an order through our website constitutes an offer to purchase the selected products. All orders are subject to acceptance by ROBO Fireworks. We reserve the right to refuse or cancel any order for any reason.

Upon placing order in our website our staff or representative will either call or WhatsApp and confirm it with you.

Payments for orders must be made by bank transfer or UPI transaction upon the confirmation of order by our staff or representatives.

Shipping and Delivery

We offer shipping to specified regions as mentioned on our website. Delivery times may vary depending on your location, but we make every effort to deliver your order within the estimated timeframe. Please note that local regulations and restrictions regarding fireworks vary, and it is your responsibility to be aware of and comply with these regulations. Damage caused on the pack during transportation, we will not be accounted responsible. Fright charges or any other charges to be paid to the delivery partner is not our responsibility.

Fright charges extra

Usual timeframe for delivery:

Within Tamil Nadu 3 – 4 days (subjected to vary nearing Diwali)

Outside Tamil Nadu 8 – 10 days (subjected to vary nearing Diwali)

Returns and Refunds

Our goal is to ensure your satisfaction with your purchase. Products cannot be returned or cancelled once the payment is done or delivered at your place.

If you receive a damaged pack or items are missing from the pack, please contact us within 2 days. Refunds will be considered on a case-by-case basis.

Damage caused on the pack during transportation, we will not be accounted responsible.

Safety Precautions

Fireworks are potentially hazardous and should be handled with care and responsibility. It is essential to follow all safety guidelines provided by Getmykrackers and any relevant authorities. We are not liable for any damages or injuries resulting from the misuse or mishandling of our products.

Privacy Policy

We respect your privacy and handle your personal information in accordance with our Privacy Policy, which you can find on our website. By using our website, you agree to the terms outlined in our Privacy Policy

Modifications to Terms

Getmykrackers reserves the right to modify, update, or revise these terms and conditions at any time without prior notice. It is your responsibility to review these terms periodically to stay informed about any changes.

Contact Us

If you have any questions, concerns, or inquiries regarding our terms and conditions or any other aspect of our online shop, please feel free to contact our customer support team through the provided contact information on our website.

Thank you for choosing Getmykrackers. We look forward to serving you and helping you create memorable celebrations filled with joy and wonder!

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